Privacy policy

Information we collect

We may collect contact and business details, enquiry and fit-check answers, order information, communications and information supplied for service delivery.

How we use it

We only use your information to provide our services, communicate with you and improve your experience with Simple Ops.

We do not sell, rent or trade your personal information. We do not authorise providers to use information we supply for unrelated marketing or advertising.

Where necessary, we use trusted service providers for website hosting, security, analytics, customer relationship management and email services. They may process information under their own privacy terms and our agreements with them. We take reasonable steps to limit the information shared and ensure it is protected.

Confidential information

Any information you provide to us, including operational, employee, customer, financial, commercial, legal or other business information, is treated as strictly confidential. We use this information only to deliver the agreed services, manage our business relationship, meet our legal obligations and, where necessary, support the secure operation of the systems used to provide those services. We do not use it for marketing, sell it or allow third parties to use it for their own purposes.

Our service providers

We use GitHub, Google, Microsoft, Apple, HubSpot, Cloudflare and OpenAI to operate our business, website and services. These providers may process information under their own privacy terms, including outside New Zealand.

How website analytics works

We use third party integrations to understand how people use this website and improve it. Third parties may use cookies and record interactions, however we take all precautions to limit personal information, including ensuring all contact form content is masked and limiting to essential personally identifiable information captured through analytics.

Your rights

You may ask to access or correct personal information Simple Ops holds about you. Contact [email protected].

Effective date

7 August 2026